Incident Manager Bootcamp
A live online workshop with your host, Louis Stanford, who will prepare you to effectively manage Incidents in a complex, high pressure environment without losing your mind.
Are you struggling to create your Incident Management Process document?
You’ve been assigned the management responsibility for managing Incidents in your team. Your primary goal is to rapidly restore service, and you’ve immediately been swamped with crisis after crisis. You’re taking strain because your team isn’t meeting the Service Level Targets, and customers are increasingly vocal about the poor performance. Your work longer hours.