Best Practice Workshops

We have carefully designed a series of pre-packaged workshops to help IT practitioners rapidly adopt best practices.

Attendees will identify and unlearn their bad habits and accelerate the adoption of internationally-accepted best practices in IT.

These workshops are based on theory and learnings from the following frameworks and methodologies:

  • ITIL 4
  • DevOps
  • COBIT IT Governance Framework
  • VeriSM
  • ISO/IEC 20000
  • ISO/IEC 38500
  • Google Site Reliability Engineering
  • King Code of Governance Principles

MasterClass Series

A series of advanced 1-day theory-based workshops to educate your team on the practitioner-level concepts:

  • Terminology
  • Policies & Practices
  • Roles & Responsibilities
  • Technology & Tools
  • Methodology
  • Cultural change
  • Business value
  • Legislation & Regulations
  • Learning & Growth
  • Templates

See available MasterClass Series workshops

BootCamp Series

A series of 3-day nano-consulting workshops which are designed to accelerate the adoption of best practice within your environment. Each workshop includes:

  • Assessment of current practices
  • Theory Lectures
  • Alignment Exercise
  • Goal Setting Exercise
  • Improvement Planning Exercise
  • Policy Formulation
  • Process documentation & forms
  • Metrics & Management Reporting
  • Technology

See available BootCamp Series Workshops